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Terms

STORE POLICIES & TERMS

By using and purchasing through this site, you automatically acknowledge and agree to our terms and policies. We reserve the right to change these terms at any time.

RETURN/EXCHANGE POLICY

Due to the nature of our products, Feels Like Heaven does not accept returns or exchanges.

Returns/Refunds

Absolutely NO RETURNS

Orders cannot be cancelled once they have been shipped.

PRODUCT:  

Regarding unscented soap, there are some ingredients such as butters and oils which may have their distinctive smell.  No additional fragrance is added to UNSCENTED products. In some instances, soaps may absorb scent from soap it is surrounded by when curing and stored. 

 

SOAPS

Our soaps are made in small batches and therefore may look different from time to time.  All soaps are handcrafted and cut by hand.  Weights depicted may vary.  Our soaps normally range from 4 ounces to 6.0 ounces.  Prices are based on the lowest weight of the bars.  

          We use high quality ingredients (oils, butters, additives, etc.) in our formulas.  We provide ingredient listing for products we make and sell.  Cold processed soaps contain sodium hydroxide (lye) in order to bind the oils and butters together to make the final product.  However, the sodium hydroxide (lye) is neutralized in the saponification process. (LYE IS NOT IN THE FINAL PRODUCT.) Our soaps are scented with essential oils or fragrance oils.

Essential oils and products containing them may affect your body and any medical conditions you may have.  Be aware.  We use essential oils for their scent only.  We follow the IFRA for the safe usage of fragrance and essential oils in our products.  Information concerning phthalate products may change over time without prior notification as our suppliers often time will change their information on their site without prior notification to us as well.  We have no control over this.

The strength of product scent after curing may vary so some soaps will have a lighter or stronger scent that others.

Our soaps are colored with micas, oxides, pigments, natural herbal colorants, and titanium dioxide which is a naturally occurring whitening agent.  Some colorants (such as red and activated charcoal) tend to ‘bleed’ some of their color.  This is normal.  Please be aware as it may discolor white wash cloths.

Occasionally, we use goatmilk, coconut milk in our soap products as well as honey, spices, herbs, etc.)

ALLERGY WARNING:

As we are a small business, there may be a tendency for cross contamination.  Please be aware of allergies (such as nut allergies (coconut. Sweet almond oil, etc.)).  Should you develop irritation in using our products, please discontinue usage immediately.

Disclaimer: Feels Like Heaven Body Butters & Soaps' products have not been evaluated by the FDA.

Please consult with your physician prior to usage.  Feels Like Heaven assumes no liability for inaccuracies.  Always read labels and directions before any any products.  Our products are not intended to diagnose, treat, cure or prevent any disease or condition.


FDA Disclaimer

The statements made regarding these products have not been evaluated by the Food and Drug Administration. The efficacy of these products has not been confirmed by FDA-approved research. These products are not intended to diagnose, treat, cure or prevent any disease. All information presented here is not meant as a substitute for or alternative to information from healthcare practitioners. Please consult your healthcare professional about potential interactions or other possible complications before using any product. The Federal Food, Drug, and Cosmetic Act requires this notice.

If irritation or sensitivity occurs, discontinue use immediately; It is recommended to test a small patch of skin to see if irritation or sensitivity occurs.

Use products at your own discretion.

PRODUCT AVAILABILITY

Although merchandise may be indicated on site, we can not guarantee product availability or immediate delivery. Feels Like Heaven reserves the right without liability or prior notice to revise, discontinue, or cease to make available any or all products or to cancel any order.

CUSTOMER PRIVACY

Feels Like Heaven respects customers account information as private and confidential information.  It will never share with any third parties or individuals.

CONTACT INFORMATION

For all inquiries regarding information about Feels Like Heaven Body Butters & Soaps, LLC please contact: 

Email: info@feelslikeheavenbb.com